
Please reach us at customerservice@theskilledsailor.com if you cannot find an answer to your question.
Please send us an email with your request In details. For example, I would like X plaque with XYZ designs.
The cost of our products depends on the complexity, time requirement, and size. Every project is design and built to meet the uniqueness of the individual.
We provide top quality and quality takes time. Your project will be worked on in the order it’s been received. We do our best to get your project done in a timely manner without sacrificing the quality. It is important to provide your request date when inquiring.
The rule of thumb is 4 weeks in advance. Anything that requires shipping will be 6 weeks in advance. We understand that life happens and sometimes you will need it sooner. Reach out to us and let us know, we will do our best to accommodate your needs.
Yes, we ship across the U.S. and that includes FPO/APO. Shipping costs depend on the size and weight of the project.
The maximum size depends on the type of project. For CNC projects, we can cut or carve up to 32" x 48". For laser engraving and cutting plywood, the max size is 36" x 52". If you have a specific size in mind, let us know - we're happy to work with you to make it happen!
Yes, we do offer bulk pricing for large orders or corporate gifts. Reach out with your request for a custom quote.
We accept Navy Federal, PayPal, Venmo, Apple Pay and cash for local pick ups.
We use the Opt Lasers PLH3D- XT8, a high-performance, industrial-grade laser designed for precision engraving and cutting. If you're interested in purchasing one of your own for your CNC, here is the link.
We use the Onefinity Journeyman CNC, known for its precision and reliability. It has a cutting area of 48" x 32", which allows us to create detailed and high quality carvings, signs, and custom woodwork. It's perfect for both intricate designs and larger-scale projects.
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